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NeuroLinks clinic at Brickyard Road, Nanaimo

Our Services

Advanced Mental Health Treatments for Medication-Resistant Conditions

What to expect

From assessment to treatment

  1. Start with a conversation

    Tell us about your concerns and previous treatments.

  2. Psychiatric assessment

    We review your symptoms, diagnosis and treatment history.

  3. Personalized treatment plan

    We discuss options suited to your clinical needs.

  4. Begin treatment

    TMS or ketamine may be recommended when appropriate.

    TMSKetamine
  5. Review progress

    We monitor response, tolerability and next steps.

Treatment is recommended only when clinically appropriate following psychiatric assessment.

Clinician and patient reviewing documents during a psychiatric assessment

Psychiatrist-led care

A comprehensive psychiatric assessment

Living with a mental health condition can feel isolating and discouraging. You are not alone. A NeuroLinks psychiatrist can review your diagnosis and treatment history and discuss appropriate options, which may include TMS or ketamine when clinically suitable.

  • Diagnosis and treatment history
  • Individual clinical needs
  • Potential options including TMS and ketamine

For eligible British Columbia residents with an appropriate referral, the psychiatric assessment is covered by the Medical Services Plan (MSP).

Measurement-based care

Measuring symptoms and tracking progress

Standardized questionnaires help evaluate symptom severity and establish a baseline before treatment. Additional measures may be selected according to individual clinical needs. Repeated assessments help monitor progress during treatment and follow-up.

  1. Baseline

  2. During treatment

  3. Follow-up

Person completing a visuospatial psychometric assessment form
Patient receiving TMS treatment at NeuroLinks

Non-invasive neuromodulation

Transcranial Magnetic Stimulation

Treatment schedule

TMS therapy is typically given five days a week, over 4 to 6 weeks (accelerated TMS is available on request, which is an intensive course of treatment given over 5 days).

Learn more about TMS

Session length and protocol
Each session may last up to 30 minutes. NeuroLinks offers theta-burst stimulation, which can reduce the stimulation portion of selected TMS sessions to as little as three minutes. The complete appointment may take longer.
Psychiatrist oversight
A NeuroLinks psychiatrist oversees treatment planning, clinical progress, tolerability and safety throughout the course.
Before each session
When you arrive, our technician will check in with you to see if you have any special concerns.
Treatment intensity and position
Stimulation intensity is established through motor-threshold assessment, and the treatment position is determined through brain mapping. These may be reassessed when clinically appropriate.
What treatment feels and sounds like
The coil produces a repetitive clicking sound during stimulation. Hearing protection is provided during treatment.
When improvement may begin
Improvement generally develops gradually across the treatment course. Some patients notice changes after approximately 10–15 sessions, although timing and response vary.

Rapid-acting treatment option

Ketamine Therapy

Treatment schedule

Ketamine therapy is typically given 2 days a week, over 3 weeks.

Rapid-acting potential

Some patients experience improvement within hours or days, although several treatments may be required and not everyone responds. The timing, degree and duration of benefit vary.

Psychiatrist oversight and monitoring

Ketamine is administered by a registered nurse under psychiatrist supervision, with appropriate monitoring before, during and after treatment.

Learn more about ketamine therapy

Ketamine vial beside white orchids on a clinic windowsill.

Accessing treatment

Coverage and financial considerations

Our mission is to improve the mental well-being and functioning of as many patients as possible by delivering safe and effective therapies. However, TMS and Ketamine are unfortunately not covered by the Medical Services Plan (MSP). NeuroLinks would like to increase the coverage of these therapies in the following ways:

Extended health insurance

If you have extended health insurance, you may be covered. We will issue a letter of support and can fill out necessary insurance documents to assist you with reimbursement. However, since coverage policies differ among insurance companies, please contact your agent for more information.

Veterans Affairs Canada and Medavie Blue Cross

Veterans Affairs Canada may authorize TMS or Spravato® treatment in eligible cases. NeuroLinks also provides IM ketamine, but this treatment is not included in the current VAC benefit schedule. Coverage is not automatic, and treatment begins only after written authorization has been confirmed through VAC and Medavie Blue Cross.

WorkSafeBC

Coverage may be available in selected WorkSafeBC cases. Patients should contact their WorkSafeBC representative to confirm eligibility and authorization requirements.

Financial support information

We can also provide information about financial institutions to help patients not delay their treatment. Please contact us for more details.

Ready to explore your treatment options?

Contact NeuroLinks to learn more about psychiatric assessment, TMS and ketamine treatment.